Your privacy is important to Renova Homes & Renovations Ltd. (“Renova”). The following privacy policy discloses the information handling practices for this website, including the type of information collected, how the information is used internally and Renova’s policy regarding disclosure of information to others. We have implemented these practices for the Renova website and for other promotional and/or operational websites we may publish from time to time. This privacy policy is intended to ensure that Renova complies with recognized best practices in data privacy, as well as the governing laws of territories in which we and our subsidiaries operate now, or may operate in the future, including Canada, the U.S. and Europe.

Collection and Use of Personal Information

Personal information means any information that may be used to identify an individual, including, but not limited to: a first and last name; email address; a home or other physical address, postal code or other contact information; title, birth date, gender, occupation, industry or personal interests; and other information necessary to provide a service that you requested. We may use and disclose personal information with respect to the provisioning of goods or services for our customers’ benefit. We may also use and disclose personal information for the purpose of providing a list of winners’ names in association with contests that we may run from time to time. By entering one of our contests, or by requesting that we provide you with goods or services, you hereby consent to our collection, use and disclosure of your personal information for these purposes.

Domain Name

We make every effort to honour the preferences of our website users concerning the collection and use of personal information through our websites. You may visit our websites anonymously. As a general matter, we collect the domain names of our visitors in order to measure use, to improve the content of our sites or to customize the content or layout of the site for the individual consumer. We may also aggregate information relating to our visitors’ traffic patterns.

Email Address

We only collect email addresses that are volunteered by the consumer through email messages to our company, through registration for a newsletter and/or information updates, through registration at a show home or sales centre, through surveys or through competition registrations. We do not collect, retain, use or disclose email addresses submitted to us by third parties. We do use the email lists compiled from information volunteered by our customers for marketing purposes and to keep those interested in our services informed about items of specific registered interest. Additionally, we may want to notify consumers about recent updates to our websites, to provide news notifications (such as case studies or white papers), to confirm competition or event registrations and other requests and submissions. You may opt-out from receiving any promotional or marketing emails by notifying us at the address specified at the bottom of any unwanted email.

Other Personal Information

We may use a mailing address or phone number that a customer provides for a variety of Renova-related reasons. We may send periodic mailings to customers or telephone them to inform them of offers, new services or events. If you do not wish to receive such contacts, you may request to be removed from the contact list at the time of the call or upon receipt of the mailing. Personal information is NOT disclosed to outside parties. Any information that you provide to us will be used for our purposes only. Your information will not be shared with individuals or other companies (such as direct mail organizations) unless required by law. However, we may need to provide your name and delivery address to third parties that we use for delivering specific goods or services to you, such as trades & suppliers, and support services or shipping.

Cookies

Some of our sites use cookies to allow us to understand what areas of our website are of interest to you so we can better serve you and provide you with tailored information upon your visit. A cookie is an element of data that a website can send to your browser that may be stored on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You can also set your browser to turn off cookies. If you do so, however, some areas of some sites may not function properly.

Google AdWords Remarketing Service

This website uses the Google AdWords remarketing service to advertise on third party websites, including Google, to previous visitors to our site. This could mean we advertise to previous visitors who haven’t completed a task on our site, for example using the sign up form to join our update list or complete the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our websites. Rest assured, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. If you prefer, you can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Data Security

We safeguard the security of the data you send to us with physical, electronic and managerial procedures. We use industry-standard encryption to enhance the security of data transmissions. In other areas, we notify you with a pop-up screen when we transfer or receive certain types of sensitive information. There are also appropriate security measures in place in our physical facilities to prevent loss or unauthorized use of sensitive information. While we strive to protect your personal information, we cannot guarantee the security of the information you transmit to us, and we urge you to take every precaution to protect your personal data when you are on the Internet. Products and services are available which can help give you privacy protection while navigating the web. See http://www.privacyalliance.org/resources/ for an overview of many privacy-related tools.

Children’s Privacy

We do not intend to collect personal information from anyone under 18 years of age.

Oversight and Questions

We welcome comments and questions on this policy. As stated above, we are dedicated to protecting your privacy, and we will make every reasonable effort to keep your information secure. Due to rapidly evolving changes on the Internet, we may update this policy at anytime without notice to you. All revisions will be posted to this site. If you have any questions about Renova’s privacy practices or wish to report a problem, please contact us at info@renovaluxury.comor 403-203-7676.